11 Step Carpet Cleaning Program
How to Care for your
11 Step Carpet Cleaning Program
Before your carpet is cleaned please remove breakables
and items from tables and other furniture that will be moved by our crew.
Remove all small items such as boxes, magazines, shoes, etc. in the areas
to be cleaned. Also, arrange for pets and children to be away from the
area where we are cleaning.
STEP 1 Pre-Inspection
Every great carpet cleaning experience starts with a proper
pre-inspection. Our service technician will inspect your particular areas
of concern as well as noting carpet construction and soiling conditions. He
will also advise you of any possible permanent staining.
STEP 2 Commercial
Your carpet will be thoroughly vacuumed with a special
Turbine Vacuum System to remove bonded dry soil. Dry soil is ved by a thorough vacuuming. Removing dry soil is one of the
most important steps in cleaning.
Sofas, chairs and tables will be carefully moved. Larger pieces, beds and
dressers are left in place under our regular pricing structure. Furniture
will be protected with disposable blocks and tabs.
STEP 4 Pre-spray
Traffic areas and spots are pretreated for more effective soil and spot
STEP 5 Pre-Groom
Your carpet will be pre-groomed with a carpet groomer if necessary to further loosen traffic area soil.
STEP 6 Extract & Rinse
Once the soil has been loosened, our state-of-the-art truck-mounted hot water
extraction process will thoroughly flush the carpet pile. Pressure and heat
are regulated so that carpet is not over-wet. We clean with water temperature
between 160 °F - 175°F.
Every carpet that we clean is pH balanced so that there is no sticky residue
left behind. This treatment is used as a rinse or applied after the rinse
depending on soiling condition. Improving air quality by removing pollens,
dust mites, etc.
STEP 8 Post-spot Treatment
If any spots are not removed during the cleaning process, specialty spotting
techniques are employed. Note: Permanent stains identified by our service
technician may not be removed.
9 Speed Dry
High velocity air movers are placed on the carpet to speed dry carpet.
The carpet pile is set in one direction for faster drying and visual appeal.
STEP 11 Post
Please walk through your home or business to inspect our work. Let us know
that you are pleased by signing our service receipt.
After your carpet is cleaned
1. Be careful walking from carpet to hard surfaces.
Floors can be slippery.
2. Keep pets and children off of carpet for at least
3. Remove blocks and tabs 24 hours after carpet
4. Vacuum carpet anytime after the first 24 hours.
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How to Care for your Carpet
When it comes to maintaining your carpet, one of the most critical
areas of focus is the traffic areas. If ground in soil is not removed on a
regular basis, the traffic areas will begin to wear excessively. The dirt
is extremely abrasive against the fibers of the carpet as you walk back and
forth on it. The second area of focus of course is spot removal. You must
react to "danger" spots immediately. Red wine, red beverages, urine,
blood, etc., can cause a permanent stain if not treated immediately.
Listed below are the steps that you must take to properly maintain
Vacuum your carpet often. Once or twice a week as least.
Vacuuming removes the abrasive soil that can cut and slice the fiber
causing premature wear. Much of this soil is not visible to the eye.
Vacuum before the carpet looks soiled. Remove any loose particles such
as food, leaves, pieces of crayon, bugs, etc., as these items can cause
a spot on the carpet
2. Professional Cleaning
As a general rule, carpet cleaning by a professional,
certified firm should take place about once per year. For extremely
heavy traffic areas, cleaning may be required more often. Proper, professional
cleaning will not leave a sticky residue behind and can be done as many
times per year as needed. Many stain resist warranties require professional
cleaning every 2 years. Professional cleaning removes the damaging soil
in traffic areas that vacuuming has not been able to remove. Warning:
Uninformed carpet cleaners may void your warranty.
Stain resist warranties can vary from 5 to 25 years. All
stain resist warranties require regular cleaning and immediate spot
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Immediate spot removal is key to a clean carpet. Great care
also must be taken in how spot cleaning is performed. When a carpet is
new, or has sufficient protector on it, plain tap water will remove many
spots. However, for those spots that will not come out with water, you
must use a spot cleaner. Select a spot cleaner that is recommended by
the carpet manufacturer or your trained, certified professional cleaner.
Most spot removers that are purchased over the counter leave
too much soap residue and can cause yellowing. Avoid using foam carpet cleaners
or any product that is not made specifically for carpet.
Apply spot cleaner sparingly to white terry cloth and gently
massage spot causing it to transfer to the cloth. Never pour spot cleaner
directly on carpet. If the product that you are using seems to cause the
spot to resoil over a few weeks, discontinue use. For any spot that you
are not able to remove, such as pet urine or feces, call us immediately.
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